WS
Warren S
1 reviews | Active since Feb 2025
03 Dec 2025, 21:22
Chief Liaisons bad service
Ive been with Vodacom business for almost 3 years this last year had to take them to icasa numerous times because of bad signal had to deal with *********** chief Liaisons officers that just wanted me to cancel the contract instead of fixing the problem that i had as of yet I'm having the same problem but the case was close by there chief Liaisons officer while the problem was neve solved
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Dec 2025, 07:34 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2025, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WS
Warren S's updateReviewer Update
08 Dec 2025, 19:07I was called by one of you're agent i explained everything to him and he yold me that he wil contact the head office i tell them to make contact with me since than my my customer request was closed without even receiving a call or anything while still experiencing bad wifi signal that disappears when ever it wants
WS
Warren S's update08 Dec 2025, 19:07
Reviewer Update
I was called by one of you're agent i explained everything to him and he yold me that he wil contact the head office i tell them to make contact with me since than my my customer request was closed without even receiving a call or anything while still experiencing bad wifi signal that disappears when ever it wants
WS
Warren S's updateReviewer Update
10 Dec 2025, 18:00Vodacom Consumer Website Team Vodacom’s reply05 Dec 2025 at 13:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and further feedback has been requested. Regards Consumer Website Team
This is Vodacom reply but since the phone call with one of there agents nothing has happened im still sitting with wifi thats disappearing at will and just after the call my query was closed without resolving the problem vodacom customer service is pathetic to say the least but the expect full payment for half the service i will go so far as to report to the NCC if this persists
This is Vodacom reply but since the phone call with one of there agents nothing has happened im still sitting with wifi thats disappearing at will and just after the call my query was closed without resolving the problem vodacom customer service is pathetic to say the least but the expect full payment for half the service i will go so far as to report to the NCC if this persists
WS
Warren S's update10 Dec 2025, 18:00
Reviewer Update
Vodacom Consumer Website Team Vodacom’s reply05 Dec 2025 at 13:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and further feedback has been requested. Regards Consumer Website Team
This is Vodacom reply but since the phone call with one of there agents nothing has happened im still sitting with wifi thats disappearing at will and just after the call my query was closed without resolving the problem vodacom customer service is pathetic to say the least but the expect full payment for half the service i will go so far as to report to the NCC if this persists
This is Vodacom reply but since the phone call with one of there agents nothing has happened im still sitting with wifi thats disappearing at will and just after the call my query was closed without resolving the problem vodacom customer service is pathetic to say the least but the expect full payment for half the service i will go so far as to report to the NCC if this persists
WS
Warren S's updateReviewer Update
10 Dec 2025, 18:52Anyone withe legal advise please help can i take them to court for breach of contract cause there not providing the service that was agreed upon the contract
WS
Warren S's update10 Dec 2025, 18:52
Reviewer Update
Anyone withe legal advise please help can i take them to court for breach of contract cause there not providing the service that was agreed upon the contract