Cheers Vodacom

Today I end my journey with Vodacom after almost 25 years. I had enough. I have been struggling since May this year to get my contract sorted out regarding my Apple Watch. Needless to say with no luck at all. E-mails have been send, WhatsApp's have been send, phone calls have been made, with no light at the end of the tunnel. I still don't have my watch. This is the last message that was send to me via Messenger.

"Kindly be advised, the feedback from the store states that there will be no replacement. They claimed that this feedback was provided to you. We've requested feedback regarding the credit and will provide feedback as soon as it's received.

If you have an agreement with the regional manager, please reach out to them directly.

Stay safe 👍"

Now this is how you treat your customers. This is after they (Vodacom) are responsible for this whole problem! Today I am going to stop all my contracts with them. I am going to put all the devices back in their boxes and take it back to the Vodashop. What they do with it is their problem. They can keep the watch as well. I will not go on like this and loose sleep over it.