1 reviews | Active since May 2013
Cheers Vodacom
I have had a contract with vodacom for 2 years, ive been an existing customer for the past 10 years. 2 years ago i took out a contract with Vodacom that costs me R500 per month, i was advised by the manager at the branch that i could change the contract from my new number to my old number as it was still under contract (The old one) and i needed a new phone. My brother at the same time did the exact same thing and his contract was switched over. I on the other hand got the short end of the stick and never got my number switched - which still boggles my mind. How can they do it for him and not for me? exact same situation. <br> <br> I used the phone for the 1st two months as a spare until it was supposed to be changed, to date - the last time i used it was roughly 21 months ago. I am paying R500 a month for a product and service i do not use due to incorrect advice. To make it worse, i tried to upgrade my contract and onto my number i wanted the contract to be on, only to be told no they cant - i have to wait till april. So i tried to cancel my contract today only to be told i have to give 30 days notice, ***** all my money vodacom. Way to go, will take this further.
Thank you for your posting.
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Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will be in touch with you regarding your query.
Regards,
Consumer Website Team
