DF
Daleen F

1 reviews | Active since Oct 2018

23 Oct 2018, 13:10

CHECK YOUR VODACOM STATEMENT

Found out yesterday that Vodacom actually charges you a monthly fee for numbers to appear on your screen when you receive phone calls??? How could they charge you for information that you have entered (i.e. you contacts) on your phone that you pay for every month. We take out contacts from Vodacom with the intent to get a cellphone, airtime / minutes and data, not to be charged for all these extras that actually have nothing to do with them? How many people are actually unaware of this?

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Replies (1)
Vodacom
Vodacom's reply23 Oct 2018, 14:15
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,