1 reviews | Active since May 2018
Check your Vodacom bills. You could be paying more than you should
I have been trying to get Vodacom to amend my bill for the last three months to no avail. My contract has reached its 24 month duration yet I am still billed for the handset in the 25th month. An upgrade was done and I was told I would pay a once off payment of R500. I ended up paying for the following three months. I have documentation from the store and have had this problem escalated with Vodacom since February. Nothing has been done. Please assist me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our conversation, your problem has been resolved.
Kind Regards
DL
As per our conversation, your problem has been resolved.
Kind Regards
DL