Check you Vodacom statements
Our Company has been a Vodacom user for more than 17 years. On receiving our statement this month we have noticed that the accounts was considerably higher as usual. On further investigation we discovered that we were billed for two “Handset Instalments” at R 999.00 each. We logged a complaint with Vodacom and asked that they either send us the recording for the upgrade, the contract that was signed, the Company Letterhead of approval or proof of delivery of the devices. They told us that the responsibility is ours and that we must submit an affidavit stating that we did not request the update.
Dear Customer
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
