1 reviews | Active since Jun 2018
Check those statements
I have been on a contract with Vodacom for years. A few months ago my monthly statement suddenly up by about R300. My fault I did not check the statement. Payment goes off by debit order. The same the following month. Checked. Saw I was billed for Vodacom Live and 2 other subscriptions for which I did not register. Went to Vodacare. They 'cancelled' subscriptions and Vodaphone Line but said they could not refund me ! Next month ok. Then this last statement Vodaphone Live is back !! So sick of this company. I am sure I am not the only one !
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
