YP
Yaseen P

1 reviews | Active since Apr 2019

22 Apr 2021, 19:15

Check monthly bill

Hello Please can my monthly bill be investigated as when I calculate the amount of all my contracts combined it gives me a totally different number compared to what is shown on my bill for this month

0
Replies (2)
Vodacom
Vodacom's reply23 Apr 2021, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Apr 2021, 15:39
Official
Dear Yaseen Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly.
Have a nice day further. Regards Vodacom Consumer Website Team

Best regards,