Cheats

Vodacom has the worst service ever and it pains me that i have to pay for an account that i no longer use for more then 6months. The last time i spoke to a vodacom agent around march or april. I said i am no longer going to use their network and i will settle their account, He said its fine. In June i paid them and i got myself another contract else where. Now in November i start getting statements. I have sent them emails asking why are they sending invoices , i got no response. I called DEC 2019 call was dropped after been asked to hold, today i call i am told that the amount i paid was been debited from it until there was nothing to debit. Is it fair to pay a service that i no longer been, is it fair too ruin ones itc profile for service u failed to deliver to me. Vodacom are cheats. One think i am sure of is im going to be forced to pay over 500.00, an amount to buy a school Jersey for son but i have to pay something that i dont benefit from. Is it fair