1 reviews | Active since May 2017

03 May 2017, 12:54

Cheating Staff at Vodacom Norwood

<p>VODACOM NORWOOD *****S MEMORY CARDS OUT YOUR PHONE WHEN YOU UPGRADE OR CHANGE YOUR PHONE....Who do i contact at Vodacom head office...i went in to Vodacom Norwood Shop to replace my phone. The guy who was assisting me moved my sim card across to my new phone and stole my 32 gig memory card....i have valuable info on it... The service is disgusting and the person refused to speak to me or help me. PATHETIC SERVICE</p>

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Replies (4)
Vodacom
Vodacom's reply03 May 2017, 13:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update03 May 2017, 13:30
Reviewer Update

I will not hold my breath, doubt very much someone will contact me.

Vodacom
Vodacom's reply05 May 2017, 10:57
Official

Dear Ester

Feedback has been provided.

Regards,

Cassandra

's update05 May 2017, 10:59
Reviewer Update

Wow Vodacom after 3 days you decide to phone me and accuse me of lying !!!!!!! DISGUSTING !!!!!! not only will I be cancelling both of my contracts with you. I will not let this rest. Your service is DISGUSTING !!!! I want my memory card back. I will be filing a reprt of theft with the police today.