PS
Pier S
1 reviews | Active since Jan 2018
04 Jan 2018, 11:10
Cheating on data usage
I recently added up to 7gb of data bundle which in the space of a few days has now been completely used up. This is impossible as I use another service provider in the Uk, with the same amount of data and it lasts me a month or more with exactly the same usage. Vodacom are depleting the data a a far more rapid rate which is not accurate according to usage.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jan 2018, 11:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2018, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jan 2018, 15:43Dear Pier Spinazze,
Thank you for your patience.
Our record reflects that you received feedback via SMS from the Advanced Data Support Team.
Regards,
UW
Best regards,
Vodacom's reply24 Jan 2018, 15:43
Official
Dear Pier Spinazze,
Thank you for your patience.
Our record reflects that you received feedback via SMS from the Advanced Data Support Team.
Regards,
UW
Best regards,