LN
Lunghile N
1 reviews | Active since Jul 2021
19 Jan 2026, 22:27
Cheating customers
I took a contract with vodacom, suddenly the subscription on the debit has increase but when I call accounts and collection department they claim that I should pay the initial monthly fee. Now is 5 days claiming that they will call within an hour to try and fix. Poor service from vodacom contract department.
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Vodacom's replyOfficial
20 Jan 2026, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2026, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team