Cheating by adding some payments without my concert

I have problem with Vodacom after taking a cellphone construct from 2017 to 2020. Vodacom is cheating on me and has cheated on me,please i need help any advice to have this problem solved and this is what exactly happened in 2019 my monthly payments were fluctuating and i made a query and i was told I have opened a policy and a funeral cover,my questions to them was which store was it open they told me over the phone call. I demanded a recording for the agreement as per call is recorded for quality and security reasons. .i made all payments .give up calling *** Give up calling *** .everytime will get back to you .took time to allocate my settlement payments. .locked my prepaid number PLEASE THIS IS VERY DANGEROUS PLAY AND CHEATING BY VODACOM TO CUSTOMERS.

thomassephoka047@gmail. Com