JR
Judy R
1 reviews | Active since Apr 2018
07 Apr 2018, 11:56
Cheating
Hi , I just loaded my phone with airtime and amazingly 2 cents just disappeared and I called the helpline to ask what happened and they just said I opened data on my phone which is a lie and its not the first time. Vodacom is cheating customers of their own money
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Apr 2018, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2018, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
JR
Judy R's updateReviewer Update
07 Apr 2018, 13:43Hi thank you for your reply my vodacom number is ********** 166
JR
Judy R's update07 Apr 2018, 13:43
Reviewer Update
Hi thank you for your reply my vodacom number is ********** 166
Vodacom's replyOfficial
16 Apr 2018, 13:01Good Day
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Dominic
Best regards,
Vodacom's reply16 Apr 2018, 13:01
Official
Good Day
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Dominic
Best regards,