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<p>from last November i have been having issues with Vodacom as the amount showing on their app did not make sense and was told there was an error with the app. in December the same happened and i was given some swap story of why my account was over the agreed data. i had no energy to fight this so let Vodacom deduct their ridiculous amount in Jan. on the 19th of jan i had the same and spoke to their finance who said the December deduction was received but not allocated. today i get a message saying Vodacom deducted triple what they are supposed to. i called Vodacom and no one wanted to speak to me. The finance manager told the reception that they can see i was over billed but don't want to speak to me.</p> <p>i have a 5 months old baby i have to buy formula but cant because Vodacom took my money and no one wants to speak to me to refund it.</p> <p>i had told them on the 19th to get their act together and not deduct more than what they are suppose to but theyr did anyways. im tired of fighting with vodacom over the same thing. they do this over and over again knowing we have no choice and Im sick and tired of it. i need my money immidiately. my baby cant eat vodacom's excuses. the number in questions ********** .</p> <p> </p> <p>they mess up and give you processes or excuses not results. im so furious right now.</p> <p> </p> <p>if tehy want to make money they need to get proper ways of getting it not cheat their clients</p>