FP
Faizel P

1 reviews | Active since May 2016

24 Nov 2016, 08:28

********

<p>Good Day</p> <p> </p> <p>I was asssited by gentlema a week ago after logging a complaint and nwas assured it was sorted out. They advised me that a credit will be processed which is reflecting on the account but now they again raised an incorrect amount for the current month.</p> <p> </p> <p>This is now unacceptable because its now the third month and still not resolved.</p> <p> </p> <p>PLEASE CAN VODACOM RATHER CANCEL THISCONTRACT AS THEY REALLY DONT KNOW WHAT THEY DAM DOING !!!!</p> <p> </p> <p>CANT HANDLE STUPIDITY AS THIS IS UNACCEPTABLE !!!</p>

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 09:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,