1 reviews | Active since May 2016
<p>Good Day</p> <p> </p> <p>There was an upgrade done a onth ago and initially there was no mention o additional charges on the account. Now In Nov they removed the redcued subscription off the package and th bill increases. This is unaccpetbaole as i did not sign fo this</p> <p> </p> <p>Furthermore they wee advised to remove the twin sim from this contract as they mentioned they charging a fee of R 99 for this facility which i was nver paying on the old contract. i advised them to review it and cancel as they are robbing the consumer.</p> <p> </p> <p>This is totally unacceptable and a *******..</p> <p> </p> <p>if this cant be sorted then please cancel the contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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