cheated with my data

good day

now i am very disapointed with vodacom on the 25/06/2026 was having data on my router but on the nextday the data was gone i let it go than buy myself 200gig so that i can access the internet...again on the 25/07/26 data was the nextday on the 26 the data was gone again on the 25/08/26 data was there when i woke again today dat is gone when i callled customer care they say they can see that data is there but on my sim card the is no data just want to know why they are cheating me for this passed 3 month dan i have to wait for them to esscalet this matter while my router is not having a data...this is very anouying every month when you guys deduct ur money u get full money no bounce but you treat me like this if this matter is not solved bt the end off this day....myb its time for us to part ways cos even on the other no my son my wife they sometimes not getting their benefit again we to make a phone call so that they can get their benefit for that month how many ppl are robbing with u keep on robbing me everymonth regarding my benefit.........on this no of my son wich is *** sometime he does not get his benefit i have to call and also this no of my wife wich is ***also the same problem as my son...but i never disapoint you when coming to ur payment need ansrs asap. i am stil waiting for vodacom to give me a call since i did send them the email....even now they never get back from me kind regards phillip ***