1 reviews | Active since Feb 2015
<p>Hello Peter</p> <p>Am honestly tired complaining about the same thing. At one point I just accepted my data disappearing but recently it's like airtime aswel and now this is too much. I buy 100MB every two to three days. That's not normal. I have no background datas on. I have no automatic updates on. I have nothing of that nature they always hide behind on. Now I close my app every time I use internet. I don't download anything not in a while. I use WiFi for updates at home. My gosh I have no Facebook, Twitter or instagram now please help me understand where my data goes? I am now afraidto buy airtime I only buy R5and use it immediately or else it too disappears. </p> <p> </p> <p>No more excuses I want all my data returned and my airtime and for them to block whatever system they have that takes away my money. Am very upset. I don't want to port my number but this is ridiculous. I can't even have airtime saved. This is beyond apsured.</p> <p> </p> <p>Upset client.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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