BT
Benita T

1 reviews | Active since Apr 2015

06 Jul 2015, 14:21

Cheated by Vodacom

This is my second complaint regarding this matter. I feel cheated by Vodacom because of poorly explanation of usage of data. I was not told about an open \line"between my old and new contract. I was simply advised to take out a 250 meg data \""incase\"" to cover any data usage should I go \""over\"" I makes no sense since I should buy data anyway. I was charged over R1 300 for this mistake. I would have NEVER agreed"

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2015, 11:01
Official
Hello Cressida11,

Thank you for notifying us on this query. We will have this investigated and make contact with you thereafter. Regards, Yunus

Best regards,