WS
Wimpie S

1 reviews | Active since Apr 2010

05 Apr 2018, 14:12

Cheat clients on contracts

Just a friendly warning to my fellow Vodacom users, I experienced the last 4 months that Vodacom is cheating me on my contract. I am currently on 2 ,Top up 350 contracts whereby I am supposed to get R350 value on top-up value that is left the previous month and the last few months I only receive the value of R 229.07 on the one contract and on the other R165.71, so in total they are cheating me with the amount of R305.22 per month

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2018, 14:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Apr 2018, 15:09
Official

Good day Wimpie,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,