1 reviews | Active since Feb 2018
I went to Vodacom Westwood in December and purchased a brand new screen tempered glass for R200 which the installed on my cellphone screen. The very next day the glass has chipped and the chips increased despite the cellphone being placed in a glove. I went back a month later to complain and they refused to replace the screen saying I caused the damage and was very unsympathetic. Now days later the entire tempered glass broke in half and I realised they sold me a cheap plastic protector that would naturally chip on use and break in half from the chipped lines instead of a real glass protector which as Vodacom supplier they promised would be the best. Am not a happy chappy at their cheap product offering for R200 which was meant to be a glass tempered screen.
Dear Customer,
Thank you for making us aware of your complaint.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Rikshana,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
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Regards,
Vodacom Consumer Website Team
Best regards,
Good day Rikshana,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
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