1 reviews | Active since Sept 2016

01 Sept 2016, 17:48

chat online

<p>can vodacom please improve this service, both call centre and chat online are useless, I lost 50 minutes using my mtn line to get through and nothing. I contacted chat online still as useless.. </p> <p> </p> <p>I would like to cancel the upgrade i just did with vodacom now. </p> <p> </p> <p>you can contact me on ********** 989.</p> <p>I do not have moneyto be wasting my time with service provides is only iterested in taking my money</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Sept 2016, 07:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,