GB
Gail B
1 reviews | Active since Jan 2017
16 May 2021, 09:38
Chasing customers away
My daughter has two degrees and earns a good salary but was declined a new contract by Vodacom because apparently new company policy is not to give new contracts to people earning less than R50k per month! Shocking service- 1 per cent of the country earn that - how are they going to make a profit!
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Replies (2)
Vodacom's replyOfficial
16 May 2021, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GB
Gail B's updateReviewer Update
16 May 2021, 11:10Don’t bother. We will be going to another service provider.
GB
Gail B's update16 May 2021, 11:10
Reviewer Update
Don’t bother. We will be going to another service provider.