CG
Charne G
1 reviews | Active since Dec 2023
14 Dec 2023, 13:20
Charne
I would not recommend them to anyone. I have been paying for a contract I never took out. I have phoned to cancel and sort it out 4 times.... they keep escalating the situation, but I am still paying for this contract....
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Replies (2)
Vodacom's replyOfficial
14 Dec 2023, 13:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2023, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CG
Charne G's updateReviewer Update
19 Jan 2024, 14:54After weeks of waiting, phoning and explaining I am still paying for a contract I never activated.
The best solution they could give was a promis of canceling the contract without a refund...... that did not even happen....
The best solution they could give was a promis of canceling the contract without a refund...... that did not even happen....
CG
Charne G's update19 Jan 2024, 14:54
Reviewer Update
After weeks of waiting, phoning and explaining I am still paying for a contract I never activated.
The best solution they could give was a promis of canceling the contract without a refund...... that did not even happen....
The best solution they could give was a promis of canceling the contract without a refund...... that did not even happen....