LJ
Liza J
1 reviews | Active since May 2020
30 May 2020, 14:50
Charlotte Saiko
My vodacom number stopped receiving sms's beginning of May, I have bee to the vodacom shop twice in 2 days to get it sorted, first they told me it was my Sim card that is faulty. The next day they said it was my phone, we've phoned vodacom customer care line, more than 3 times and no one could help. So we tried phoning again today and Charlotte Saiko did everything she could think off to assist She phoned numerous times to get it fixed. Charlotte, you are a star, you didn' t give up until it was fixed. Vodacom needs more people like you!!! Promote her, and she will take Vodacom to new heights!
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Vodacom's replyOfficial
30 May 2020, 15:42Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply30 May 2020, 15:42
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team