JD
Jurgen D
1 reviews | Active since Nov 2020
19 Feb 2021, 10:47
Charing me for what?
So I get a SMS from vodacom that states I need to pay them R13873.12 other wise they will hand me over. I do pay my account every Month of R1200.00 I never skip a month and have all the payment records on my bank statements.
Please Vodacom explain me what is up with you?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Feb 2021, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JD
Jurgen D's updateReviewer Update
19 Feb 2021, 12:54Thanks, I'll be waiting for the person to contact me
JD
Jurgen D's update19 Feb 2021, 12:54
Reviewer Update
Thanks, I'll be waiting for the person to contact me
Vodacom's replyOfficial
19 Feb 2021, 15:02Dear Jurgen Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2021, 15:02
Official
Dear Jurgen Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team
Best regards,