1 reviews | Active since Apr 2016
Charging out of bundle charges WHILE HAVING PLENTY of activated data (20GiG)
<p>Thank you Vodacom for Suspending my contract account on a fault that was made by vodacom, now I have to wait 6-8 WORKING days for my line to be activated due to an investigation of OVERCHARGING me data charges WHILE I HAD ACTIVE DATA! an amount of R8000+ for out of bundle charges!!!!!! And my bill is now currently R11.5k for this month. My phone line is disconnected now due to reaching a mandatory limit on my account beacause of Vodacom. NONE OF THIS IS MY FAULT, and Vodacom admitted that it is their fault with the account. An investigation will take 6-8 Working days to complete and then Vodacom will activate my line, so my iPhone is USELESS FOR THE NEXT ONE TO TWO WEEKS!! Reference Number: S3-GV1A5-5N0G. Vodacom if you are reading this, which I'm sure you are, FIX THIS ASAP!</p>
Anything being done about this? I'm without network for one week already. Cannot use my phone. I think deserve compensation for this problem after it has been resolved. Let a supervisor or manager contact me. ***. I've always been a loyal Vodacom client for 15 years. But this is just terrible.
Anything being done about this? I'm without network for one week already. Cannot use my phone. I think deserve compensation for this problem after it has been resolved. Let a supervisor or manager contact me. ***. I've always been a loyal Vodacom client for 15 years. But this is just terrible.