1 reviews | Active since Feb 2017

20 Feb 2017, 21:29

Charging more on my contract

<p>1- ********** 110578</p> <p>The contract that should cost me R109.00 is costing me R126 monthly. I tried to call vodacom with no success. This is not the first time having bad experience. Really not happy with overall experience. I have been a good customer, but there is always issues with my account. It always take time for vodacom to sort out this matters. </p>

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team