KK
Khanyisile K
1 reviews | Active since Apr 2021
26 Apr 2021, 12:25
Charging more money on contract phones
I have a cellphone contract with Vodacom and they're charging me more than what we agreed on every month the amount goes up, the initial payment was 650 I've paid 850 last month this month the email came and said I must pay 1250, tried to get some explanation from the store at Cresta mall but they couldn't help, so please people don't ever think about getting a contact at Vodacom I am warning you.
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Replies (1)Vodacom's replyOfficial
26 Apr 2021, 16:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Apr 2021, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
