Charging me over R19 000 for an unresolved query!!
<p>After months of complaining, calls emails etc Vodacom has no hand me over to Legal. How is this possible Vodacom? Why is no one listening to what I am saying. No one ever gets back to you but you have to call and call to get any kind of feedback.</p> <p>Really Vodacom, what else am I suppose to do to get your attention? If a complaint at ICASA doens't work what else?</p> <p>Can someone a little higher please get in contact with me????? There must be someone who is willing to listen to me.</p> <p> </p> <p>O and thank you for *****ing my credit!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
