1 reviews | Active since Jun 2016
CHARGING ME FOR DATA I DID NOT REQUEST
<p>Eversince i started this Contract im havin problems month after month , so this month Vodacom is charging me for Data that i did not request not for 1 Month but 2 Months October and November</p> <p>1G at R130 x 2 so now i need to pay R260 for something i did not request ?? </p> <p>Besides that i logged a query on Monday the 14th November and still until today this matter arent solved, date thats been given to me when it will be solved is 6DECEMBER 2016 but in the meantime this query arent solved and the amount will be deducted from my Bank account .</p> <p> </p> <p>Not Happy with this Service not that you can call this Service at all !!!</p> <p>I refuse to pay for something i did not request.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
