1 reviews | Active since Jun 2016
Charging me for a phone was supposed to be free with a contract
<p>I upgraded my contract 2 months ago (13 May 2016) at the Vodacom 4U branch at Sandton City to a Uchoose flexi200 and a P8 Lite for R200 a month. Vodacom has been charging me R380 since my payment in June month end. Customer care advised, that my projected payment is also R380, and the balance is for the device, which was supposed to be FREE. Ive been wasting my time talking to several people who are promising to call me back, but nothing has been done, and still no feedback or correction. Please assist. My number is ********** 256. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
