1 reviews | Active since Mar 2013
Charging me for a cancelled contracted & *********** consultant
<p>I must state the FACT that being a customer to Vodacom is HELL and I’m sick and tired of speaking to *********** consultants, who are clueless about their business, process and systems, May 2016 I called with the hope of get the exact date of when will my contract come to an end, and I was told that my number belongs to my wife, therefore I cannot get any info,how ridiculous is that?.Anyway, went into a Vodacom outlet, cause I couldn’t stand those useless consultant and being transferred or put back on the loop, whenever you demand to speak to a senior who are equally futile as their sub-ordinates. What you doing is *******ion, theft, *****, WHY ARE YOU TAKING MY MONEY IF MY CONTRACT HAS BEEN CANCELLED ON THE 03 JUNE 2016, AND I DON’T HAVE A PROFILE IN YOUR SYSTES AND NO ONE KNOWS WHAT IS HAPPENING BY YOU HAVE THE GUTS TO TAKE MY MONEY. I THINK I MADE IT EXPLICENTLY CLEAR THAT I DON’T WANT ANYTHING TO DO WITH THAT ORGANISATION, I WILL BE TAKING THIS MATTER TO MY LAWYERS AS WELL. I WILL UTILISE ANY PLATFORMS TO ENSURE THAT – I EXPOSED HOW YOU ILLAGALLY BENEFIT FROM CUSTOMERS,</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
