TS
Tinus S

1 reviews | Active since Jul 2016

08 Feb 2019, 07:59

Charging for Vodacoms mistake

Vodacom taking money from account with debit order after they already got paid and then charging me for dispute for wrongful deduction after i gave them 10 day which they never refunded the money

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2019, 09:01
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Feb 2019, 12:47
Official
 Dear Tinus 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience. 

Have a great day further. 

Vodacom Consumer Website Team