Charging for something i DO NOT have!

Item: Vodacom
Rating: 1
Author: Tanya De Freitas Alves

After various calls and emails I have still not receiced ANY resolution! Poor service!! Charging me for handset that I DO NOT have.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Sept 2016, 11:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply20 Sept 2016, 11:25

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

TDFA

Tanya De Freitas Alves's updateReviewer Update

21 Sept 2016, 10:14

I dont have it with me today

TDFA

Tanya De Freitas Alves's update21 Sept 2016, 10:14

Reviewer Update

I dont have it with me today