MI
Muhammad I

1 reviews | Active since May 2014

25 Jan 2018, 09:19

Charging for roaming for nothing!

We have been charged for roaming in Switzerland when we have not even been there! R600 charge and we are getting no response at all!! We have also been charged R400 per month for the last 2 years for content services we did not subscribe to. Vodacom are a bunch of rogues!

0
Replies (1)
Vodacom
Vodacom's reply25 Jan 2018, 09:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,