1 reviews | Active since Nov 2012
Charging for Note 4 and S gear
i am disabled and wanted to just upgrade to the Gear S on my contract, the customer service lady at Vodashop Vanderbjilpark told me i cannot just take the Gear S i must take the Note 4 to get the gear s. Now i see on my billing i am paying for the Gear S R270 inc vat and for the Note 4 R500 inc vat and then my sub that is R299 inc vat<br> <br> I cant afford it i only budget on R700 a mont that they told me the bill will be. <br> <br> This has to be sorted out as i as the customer has been taking for a ride, just because i am disabled don't mean i am totally stupid, and i only get a state pension of R1400 a month. <br> <br> In the first place i just wanted the Gear S because i have the S5, but they say i could not take it alone, which is **** i found out only now. <br> <br> Then i don't want this note 4 and i don't care how but i want the note for R500 sub cancelled, Immediately. <br> <br> I tyred to phone and speak to the people but have to hold one for long time and my airtime runs out.<br> <br> Hope this gets attentions fast<br> <br> D.S Du Toit
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
