Charging for debit order thats been cancelled

Item: Vodacom
Rating: 2
Author: Daleen A

3 March debit order cancellation forms handed in - paid account cash on 31.3. My account clean - husbands account R100 in arrears for debit order returned. Why???? DEBIT ORDER CANCELLED - PLEASE EXPLAIN - all arrears paid up from last contract to new contract.

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Vodacom's replyOfficial

01 Apr 2015, 13:49

Hello daleen0505,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

This matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply01 Apr 2015, 13:49

Official