Charging for cancelled services and then disconnecting all services

<p>I have been trying to get some assistance from Vodacom on why they are still charging me for a service that was cancelled on 29 Feb 2016. However they tell me that I must ask cancellations. Cancellations tell me I must ask collections. I am told that Vodacom does not havea accounts department as susch and collections are the only people who can help. Then I am told that Vodacom do not make mistakes and I am charged for services provided. However typical of Vodacom the ****** create all these departments so that the customer just gives up and they can ***** more of your money.</p>