GN
Gordon N

1 reviews | Active since Jun 2015

22 Jun 2015, 12:45

Charging for a free service

Hi,<br> I am a Vodacom(contract) subscriber,for almost two years.Recently I changed my Phone to a Samsung iPhone and subscribed to Whats App.For some reason I deleted Whats app in error,and could not reinstall it.<br> I went to Vodacom in the Bluff and was to asked pay R75 to install this App.When I approached the manager,he very arrogantly told me that was company policy,and there was nothing he could do.When I told him I will be terminating my contract ,he again arrogantly said I could do what I want,it doesn't matter.

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2015, 07:47
Official
Hello Gordon Nair,

Good day, Please note that your query has been received and we will respond with feedback as soon as possible.

Regards
Vodacom Consumer Website Team