BC
Breven C

1 reviews | Active since May 2016

23 Dec 2023, 09:31

Charging for a canceled contract

I'm paying for a contract I canceled and a handset I never received. tried calling the call center but all you do is transfer me from one department to the other but nobody can help. Can you please get somebody competent to phone me and assist with the contract I canceled in November.

0
Replies (1)
Vodacom
Vodacom's reply24 Dec 2023, 14:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team