1 reviews | Active since Apr 2017

08 Apr 2017, 00:00

Charging extra items to my bill AGAIN

<p>This is now the third time that "Content Services" have been added to my monthly bill, even though I do not download any digital content on my phone. My contract is ending May and I will move to another provider if this is not fixed by Monday eob. </p>

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2017, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team