CHARGING CANCELLATION FEE NOT MY FAULT

Item: Vodacom
Rating: 1
Author: LEONIE P

Upgraded with telemarketer told her I don't want to pay one cent more then before and she said will be the same . Phone arrived plus first month payment and it was more !!!I phoned Vodacom said return phone which I did . One big mess now I must pay Vodacom R 1130,90 to cancel the contract !!!! Please reverse this from my account number I***-8 immediataly . My number is *** !!!!

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Vodacom's replyOfficial

08 Dec 2025, 13:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply08 Dec 2025, 13:13

Official