Charges Willy Nilly
<p>Once again Vodacom just charge willy nilly to my account, have now phoned 4 times requesting to speak with Senior Management (who always seem to be in a meeting) and again get promised, yet I am still awaiting for the phone call, I am yet to receive proper assistance with regards to my query and concerns regarding my account, unauthorized charges on my account, do you people actually bother about your customers request, yet you very quick to take our money but very very poor at providing after sales service!!! Very lazy in actually making contact with your customers, disgusting and very poor communication s****s!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Well what can I say Vodacom you really know how to treat your customers WOW I call in again and then while I am talking I have the phone put down in my ear!!! FANTASTIC SERVICE VODACOM AND I AM STILL WAITING FOR MY PHONE CALL FROM SENIOR MANAGEMENT
Well what can I say Vodacom you really know how to treat your customers WOW I call in again and then while I am talking I have the phone put down in my ear!!! FANTASTIC SERVICE VODACOM AND I AM STILL WAITING FOR MY PHONE CALL FROM SENIOR MANAGEMENT
Dear Sherie Garnet-Hall,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise again for the bad service received and delay in response.
Regards,
UW
Dear Sherie Garnet-Hall,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise again for the bad service received and delay in response.
Regards,
UW
Thank you Ula for taking the time to call me and to discuss the problems at hand, Vodacom really have a GEM in you and should treasure you like one. Thank you for talking through all the issues and listening to me, it was nice to finally have someone really LISTEN to me and UNDERSTAND what I was disgruntled about. Again THANK YOU!!!
Thank you Ula for taking the time to call me and to discuss the problems at hand, Vodacom really have a GEM in you and should treasure you like one. Thank you for talking through all the issues and listening to me, it was nice to finally have someone really LISTEN to me and UNDERSTAND what I was disgruntled about. Again THANK YOU!!!