LC
Lauren C
1 reviews | Active since Dec 2017
27 Mar 2023, 12:18
Charges on account that I have not signed up for.
Once again, I am charged extra charges on my prepaid account that I have not signed up for! Can someone contact me regarding my account? It has been 6 months of this and the issue continues even after it was supposedly corrected.
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Vodacom's replyOfficial
27 Mar 2023, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team