Charges for promotional data neither used or requested

<p>For the past 5 months I am being charged for 10G promotional data every month that I have neither used nor requested. While Vodacom have acknowledged the error and promised to correct the charges to my account and reimburse me I am still waiting and continue being charged every month. When I call the help line I am told they have escalated the query and that someone will call me in 48hrs. Nothing ever happens and I am still waiting to be reimbursed what is now in the thousands.</p>