JM
Joshua M

1 reviews | Active since Nov 2012

24 Mar 2015, 16:36

Charges for no reason

I got ******. I cancelled my debit order bank account. I did the paper work to not debit the account as it is non existent at a Vodacom customer care. Now I am doing manual payments. But I received a charge for a debit order return a month later. I have been handed over to collections. But I refuse to pay until this matter is solved.

0
Replies (1)
Vodacom
Vodacom's reply25 Mar 2015, 10:28
Official
Hello DieoxiK,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,