JM
Joshua M
1 reviews | Active since Nov 2012
24 Mar 2015, 16:36
Charges for no reason
I got ******. I cancelled my debit order bank account. I did the paper work to not debit the account as it is non existent at a Vodacom customer care. Now I am doing manual payments. But I received a charge for a debit order return a month later. I have been handed over to collections. But I refuse to pay until this matter is solved.
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Replies (1)Vodacom's replyOfficial
25 Mar 2015, 10:28Hello DieoxiK,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Mar 2015, 10:28
Official
Hello DieoxiK,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
