Charges for Content Services

Following on my last report, ***, of 26 January 2016, I was contacted by Vodacom by somebody who deals with Hello Peter complaints. He assured me that he had forwarded my complaint for action to Mira Networks. I received an sms from them stating that my subscription had been cancelled in October 2015 and there was no account to access. No reference was made to a refund.<br> <br> I rep**** to Mira Networks and cc'd the contact at Vodacom, but since then there is just silence. NOT A WORD!!!