Charges for Calls with "00.00" duration time???

Vodacom, please could you explain why I'm being charged 50c for numerous calls listed on my Itemised bill, that have the call duration as 00.00??

If I was reaching an answering service, which I'm not, then the duration wouldn't be 00.00 as in theory, the call has been answered (by the answering service).

However, when YOUR service connection gives me silence on the other end, and does not connect my call, resulting in me having to try the same number +-3 or 4 times before getting through, you are charging me 50c each time??!!

So you're not giving me the service, but you're charging me for it, so is that not theft?? I would think so.

This is not a new thing, been going on for years now, but you just never answer the question or you tell lies, so that you can keep on doing it.

How about telling the truth?? We know you *****ing us!!